Last Updated: January 2024
Art Mart offers various shipping options to ensure your artwork arrives safely and on time. We work with trusted shipping carriers to deliver your orders.
Shipping costs are calculated based on:
We offer free standard shipping on orders over $500 within the United States. Free shipping applies automatically at checkout.
Estimated delivery times:
| Shipping Method | Domestic (US) | International |
|---|---|---|
| Standard Shipping | 5-7 business days | 10-15 business days |
| Express Shipping | 2-3 business days | 5-7 business days |
| Overnight Shipping | Next business day | Not available |
Note: Delivery times are estimates and may vary due to weather, customs, or other factors beyond our control.
Orders are typically processed within 1-2 business days. During peak seasons or sales, processing may take up to 3-5 business days. You will receive a confirmation email once your order has been shipped.
All artwork is carefully packaged to ensure safe delivery. We use:
We ship to most countries worldwide. International orders may be subject to:
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
If your package is lost in transit, please contact us immediately. We will work with the shipping carrier to locate your package or arrange for a replacement.
If your item arrives damaged, please contact us within 48 hours of delivery. We will arrange for a replacement or full refund.
While we strive to meet delivery estimates, delays can occur. If your order is significantly delayed, please contact us and we will investigate.
If you need to change your shipping address, please contact us immediately. Address changes are only possible if your order has not yet shipped. Once shipped, we cannot modify the delivery address.
If a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.
For shipping inquiries, please contact us:
Email: shipping@artmart.com
Phone: +1 (555) 123-4567
Address: 123 Art Street, Creative City, CC 12345
Hours: Monday - Friday, 9 AM - 6 PM EST